Our Values

UNIQUE

We Stand Out from the Rest

We don’t just deliver reports; we deliver insight. We look deeper, think differently, and go beyond the obvious. Our approach is three-dimensional – combining technical expertise, practical understanding, and genuine curiosity to ensure our clients get answers they didn’t even know to ask.

We believe it’s good to be different – by thinking creatively and exploring every angle, we provide a service that leaves a lasting impression and instils confidence.

RELAXED

Less Shirt and Tie, More Jeans and T-Shirt.

We take our work seriously, but never ourselves. By being approachable, friendly, and down-to-earth, we make the process comfortable and accessible for our clients.

We create a relaxed environment where clients feel at ease asking questions, and where our team can enjoy their work, collaborate openly, and stay true to who they are. Professionalism doesn’t need to feel formal – it needs to feel human.

INTEGRITY

What You See is What You Get

We are open, transparent, and trustworthy. Our name is above the door, and we treat every client like family.

Integrity is about doing the right thing, being honest about risks and realities, and standing by the advice we give. We believe in building long-term trust – advising, committing, and delivering with authenticity and respect.

KARMA

Reap What You Sow

Every decision we make leaves a mark. We strive to ensure that mark is positive – for our clients, our community, and our industry.

We treat everyone equally, act with humility, and focus on building genuine relationships that lead to repeat business and mutual respect. By doing good work and doing right by people, we know success will follow.

KNOWLEDGE

You Don’t Know It, We Should.

Our clients rely on us to tell them what they don’t know – and that responsibility drives us to always be learning.

We value continuous improvement and believe knowledge is only valuable when it’s shared in a way that’s clear, practical, and useful. If we don’t know the answer, we’ll find it. Our advice is informed, evidence-based, and grounded in real-world understanding.

ONE

Pack Leaders

We are stronger together. As a team, we support, encourage, and lead one another – stepping in to help, sharing knowledge, and adapting to change.
We lead by example, perform our roles with pride, and ensure that every member of our “pack” feels empowered to contribute to our shared success. Together, we set the standard for what great service looks like.

Our Vision and Why We Exist

At Hogbens, we exist to provide tailored, impartial, and practical advice that educates and empowers our clients. Whether you’re buying, building, or developing, our role is to help you do so with confidence and reduced stress. We believe that understanding your property – and the risks and opportunities it holds – should be simple, transparent, and empowering.

Our vision is to be the first choice for anyone buying a property who wants more than just a survey – a one-stop property consultancy offering clear, honest guidance and long-term value for both residential and commercial clients.

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yuichi tateno profile picture
yuichi tateno
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Great service and through report. Explained issues with the property and helped me understand risk.
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gregdowning profile picture
gregdowning
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Excellent Surveyors. James was very thorough in every way. He took plenty of photographs to show different parts of the property & Drew keep me informed about everything too. Big thanks to the Team
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Joel Wattis profile picture
Joel Wattis
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Great service and really helpful throughout
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R J profile picture
R J
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Hogbens did a fantastic job surveying a property we're buying. Found them very helpful and prompt communication throughout the entire process, both before and after the survey. Highly recommended. Rabee.
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Jake Simmonds profile picture
Jake Simmonds
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Fantastic report, best surveyor report I've seen to date. Great service and saved us the misfortune of buying the wrong property would recommend.
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Isobel Slater profile picture
Isobel Slater
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Back in October we used Hogbens to complete a level 2 survey on a house we were purchasing at the time, I received a call afterwards to give us a brief overview and 5 days later received the full report. This report was 80 pages long, very detailed and contained lots of images showing various problems etc. They arranged with the vendor a date/time to conduct the survey which was amazing as we didn't then need to organise it ourselves. Due to the findings in the survey we did end up pulling out of the house purchase, therefore saving us a lot of money in the long run. Fast forward 8 months, the second house pulling out on us and finally finding property number 3 that we loved, Hogbens were at the top of our list to conduct another level 2 survey, another great experience and detailed report. Thank you SO much for all your help, we are hoping this property goes through and we won't need another survey but I won't hold my breath! 10/10 would recommend!
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Angus Ramsay profile picture
Angus Ramsay
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Hogbens were excellent from start to finish. Efficient and highly knowledgeable couldn’t recommend them enough!
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jan williams profile picture
jan williams
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I highly recommend Hogbens for house surveys. This is the third one we’ve had done, and it only gets better. The report each time has been so clear and helpful, it’s invaluable. We love that James rings us with verbal feedback on the day the survey’s carried out too, so we’re not left in suspense until the written report arrives a few days later. Now Drew Marnitz has appeared as surveyor administrator and she’s a star too - you can really count on her to respond promptly and efficiently to calls and emails. It’s a rare privilege to find such helpful and friendly people to aid the sometimes rather fraught process of house buying.
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Allyce Richardson profile picture
Allyce Richardson
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What a friendly and professional service! James and his term completed a level 3 survey on a house we were purchasing and he did a fantastic job. Incredibly helpful and obviously very knowledgeable. He rang my husband on completion of the survey and talked him through everything. Couldn't find a more thorough and detailed surveyor. We would definitely recommend.